Implementation
Software and Hardware Implementation Services

For large organisations that have 24/7 systems running, it is critical that implementation of new solutions/applications are properly planned, installed and tested before it goes live. Ditium engineers have accumulated years of experience in helping large organisations and MNCs implement major system upgrades in phases to ensure high system compliance and minimal system downtime, if any.

Their experiences include:

• Implementation and installation of worldwide branch solutions that involve integrating communications platforms (fax, SMS, IVR, telex) to corporate applications with workflow routing capabilities for large organisations and MNCs;
• Setting up of IVR systems with PABX configuration;
• Implementation of Least Cost Routing solutions for fax for banks and financial institutions;
• Implementing Forms Processing solutions in a production environment for banks and financial institutions with backend integrations to SAP, Siebel, Oracle and customised applications;
• Implementing document management solutions for major shipping and logistics companies who require intelligent data capture from incoming documents such as POs and shipping orders, data merge to standard business templates like invoices, delivery orders, and shipping specifications for delivery via confirmed fax/telex;
• Setting up approval workflows and installation of document approval for POs and leave applications;
• Building and installing scan, index and search stations for document archival solutions.

Ditium Installation Approach
With over 300 customers and more than 10 years of experiences, Ditium has come up with a 9 steps approach to installation starting with preinstallation checklist, project kickoff meeting, scope of work, installation, system testing, user acceptance testing, production deployment, system documentation and ending with project signoff.

Ditium Installation Benefits

• High System Compliance
• Minimal Disruption and System Downtime
• Reduced Time for System Implementation and Configuration
• Seamless Integration
• Highly Qualified and Experienced Engineers to carry out Testing and Troubleshooting
• Installation and Configuration Documentation

For enquiries on Ditium installation services, please call us at 62526800 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it