VB Voice Features
VBVoice is the foundation of some of the most dependable, sophisticated and robust Computer Telephony solutions at thousands of sites around the world. Whether you're building sophisticated speech enabled IVRs, call center applications with screen pops and database connectivity, voice portals, alerts, or fax tools - VBVoice 5.3 is your solution.

VBVoice 5.3 Features:

• NET Support - Create applications in C# and call any .NET component (managed code) or ActiveX component (unmanaged code) directly.
• VoIP - Support for H.323 protocol through Dialogic IP-Link and Aculab VoIP card.
• Call Queue Control - Provides call distribution (ACD) functions for call routing, status, transfers, and messaging-on-hold.
• AgentX - Program screen-pops to the desktop and remote interaction with database apps.
• TAPI Support - Integration with TAPI-compliant switches.
• VBVoice Simulator - Allows you to demonstrate IVR applications on a computer without installing Visual Basic, VBVoice, or voice boards.
• Announce! - Sound Recording & Editing Studio for .wav, .vox, and .vap files.
• VBFax - Build fax servers, or any integrated voice and fax solution.
• High Density Fax - Ability to fax documents on a high number of lines. Supported in Dialogic environments only.
• VBVoice NetWorks - Provides tools for application monitoring and administration using a Web Browser providing real-time statistics; enhanced Line Status control; enhanced logging and call detail recording; Windows NT/2000 Performance Monitor integration; Windows NT/2000 Service integration. NetWorks uses ADO technology.
• ISDN Call Transfer (TBCT) - Initiate call transfers over ISDN PRI using Two B-Channel Transfer. Must be supported by C.O.
• Dialogic MSI Support - Transfer and connect calls to station sets without a PBX. Create your own PBX or ACD.
• Dialogic E1 / CAS / ISDN - E1-CAS, EURO-ISDN support for Dialogic single and dual- span E1 boards.