Umero Features include: Services Controller, Workflow Designer, Workflow Director, Audit Trial, Module, History, Reports, Document merge, Document Conversion, Load Balancing, Fault Tolerance, Distributed Architecture, and MSDE/MSSQL support.
On the Module Administrator window, you can perform the following tasks:
Start/stop Umero modules.
Set the operation mode of Umero modules to simulation/normal.
Turn on/off the auto-start mode for Umero modules.
Send/read simulated jobs.
Workflow Designer
Umero Workflow Designer is a graphical interface that allows the System Administrator to easily define the various workflows required by the users. Based on the status returned by each application, the job can then be directed to different applications.
On the Workflow Designer window you can perform the following tasks:
Create, modify and delete a workflow
Assign values to user-defined or exported custom tags for customization purposes
Add and modify job routing rules for Umero Director
Develop and test workflows in the design mode, and implement workflows in the production mode.
Workflow Director
Umero Director lets users apply rule-based content routing for their workflows:
Allows jobs to be routed to different modules based on keywords in the job content, recipient address or custom tags within the job itself for example, "To", "From", "Subject" fields or a keyword like "Purchase Order".
Least Cost Routing (LCR) capabilty where Umero routes jobs to different workflow branches based on outdialing prefix numbers and where they will be replaced or removed based on the local IDD codes.
Audit Trail
Every job submitted to the Umero Server is tracked and its status at different stages of its workflow recorded. Error Codes and messages generated are also captured. Users can designate regular time intervals for these records to be archived as Microsoft Access Tables, making these data available as management tools for decision-making.
Tracking of each job status, stages and time of each job
Checking of error codes and messages capability with error logs
Module History
The Umero system maintains a complete history record of all jobs and their statuses. Users can see clearly which jobs are completed, being processed or have failed. A system log is also kept to provide historical data on module statuses, error codes and messages. This is particularly useful for monitoring and troubleshooting purposes.
History record of all jobs and their statuses.
System log function providing historical data on module statuses, error codes and messages
Reports
The Umero Reporter generates summary and detailed reports for all message transactions. Reports are generated from predefined profiles, which includes selection criteria based on job types (email, fax, SMS, pager, telex), workflows and date range. Each profile contains 7 standard reports as follows:
Job Summary
Job Summary by Day
Channel Usage
Channel Usage by Day
Job Detailed
Job Detailed by Module
Job Attempts
The generated reports can be exported and saved to external formats like Acrobat Format (PDF), Crystal Reports (RPT), HTML 3.2, HTML 4.0, MS Excel, MS Word, ODBC, RTF, CSV, TXT, XML.
Document Merge
Umero's document merge function allows users to merge data taken from connected applications with standard templates to create formatted documents like invoices, purchase orders, delivery order in TXT, RTF or DOC format .
Flexibility in designing any form containing practically any type of field without using any form designer software.
Different Merge templates can be used for each job. Different jobs passing through the same workflow can produce different forms.
Ability to process large number of jobs in a production environment
Supports Unicode text and can merge Chinese, Japanese and Korean* characters.
Document Conversion
Umero Conversion provides Umero with the ability to convert any Word, Excel, HTML, PDF and PS files into the formats required by the Umero module for delivering a required document(s) for example TIFF or PDF.
Supports Unicode/Double Byte Text Conversion on Windows NT/2000
Supports PostScript 3.0 Chinese Language Conversion (CJK Support)
Supports Thai, Korean, Japanese and European character conversion
Ability to change the look and feel of the final output files
Load Balancing
For applications requiring high throughput, selected components of Umero CW Server can be deployed as a cluster to cater for load balancing and increased reliability with Enterprise Edition.
With the appropriate hardware and network infrastructure, Umero Enterprise provides companies with a mission critical communications platform.
Umero Enterprise is delivered with two base licenses that are configured to work in a Master / Slave configuration.
Fault Tolerance
Umero CW Server can be deployed as a cluster for fault tolerance allowing the ability of a system component to fail without causing the entire system to shut down.
Hot and Cold standby with the ability to continue operation in the event of a power failure, hardware failures with fail over capability where the slave server can take over when master server is down.
No lost of jobs when fail over occurs, it should recover automatically by Module Manager
Short break in network connection should not caused fail over to activate
Long break in network should result in proper failover
Distributed Architecture
Umero CW Server employs a distributed, scalable architecture, comprising high-performance components communicating through Microsoft's Message Queue and SQL Server. This distributed architecture enables connected applications in a workflow to run independently, while jobs are scheduled and prioritized for assured delivery to applications that are off-line or unavailable.
MSDE/MSSQL Support
Umero Production and Enterprise versions supports MSSQL 2000 and Microsoft SQL Server 2000 Desktop Engine (MSDE 2000). This is highly recommended for use in production environments.
