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On the Fast Track with LiquidOffice

Plowing through corporate red tape for approvals and compliance enforcement can be a tedious and thankless task that adds to corporate complexity and inefficiency. Automating these processes with designed rule based work flows would likely be a Godsend to the manager who is looking to increase departmental efficiency and results without an accompanying escalation of the budget.

Integrating human processes with business and IT systems is also critical challenge for each business unit to meet the business requirements of your corporation.

To help you manage these processes, LiquidOffice is the only solution that provides you with true realtime process control with forward looking visibility. In doing so, some of the general benefits it provides include:

  • Building customer satisfaction and loyalty by proactively executing on requests, orders, inquiries, enrollment, and issues.
  • Gaining higher profits by seeing opportunity and problems in advance,ect changes in manufacturing capacity, inventory availability, duplicate change orders, etc.
  • Accelerating time-to-compliance and reduce audit costs by providing transparency and tracking for all of the processes in your organization.
  • Gaining a competitive advantage with a global workforce that is ubiquitously connected to the information, resources and processes needed to make the right decisions in real-time.

Accelerating Business Cycles
With superior process orchestration and In-process Search, LiquidOffice is the only BPM solution that combines enterprise-class in-process search with the full range of structured, participant-driven, and self-altering workflow options.

At any instant in the lifecycle of a business process, LiquidOffice lets employees search for time-sensitive information. With other vendors, the ability to access information cannot occur until completed content is placed in a repository at the end of a process. This means with LiquidOffice, you can identify key trends, alert appropriate personnel, and make better, more confident decisions—early in a process.

 
Accelerating Processes in Healthcare
Equipped with process orchestration and the ‘in-process’ search capabilities only available from LiquidOffice, healthcare facilities accelerate decision-making and improve the outcome for patients. As soon as the information for a patient is faxed in, the data is automatically extracted, validated and exported to a database. In a matter of seconds, relevant data and documents are securely routed to a medical specialist assigned to assess the patient’s treatment options. Meanwhile, a researcher using Cardiff’s in-process search in the facility’s clinical trial process identifies the patient as a perfect fit for a proposed treatment program. When the medical specialist reviews and approves the researcher’s recommendation, a report is faxed back to the patient’s physician along with all of the relevant pre-filled forms and documentation. With LiquidOffice, healthcare facilities are able to shave precious time off their patient application processes, recommend the best treat ment sooner, and accelerate their entire revenue lifecycles.

 
Enforce Compliance and Best-practices
LiquidOffice comes with comprehensive Monitoring and Management capabilities
that help you to enforce compliance with corporate policies and an ever-increasing number of new regulatory requirements.

LiquidOffice lets organizations track approvals, reviews, edits and business activity at every step of a process. This secure audit trail is crucial to meeting the requirements of Sarbanes-Oxley, HIPAA and other legislative mandates. Businesses can also establish rules, impose deadlines, and alert regulatory affairs specialists in realtime of compliance risks.

These capabilities mean you can manage risk more effectively, preserve customer, shareholder and employee trust, and protect your enterprise from the damaging publicity and penalties that can result from regulatory violations.

Optimizing Sales Order Processing
Last but not least, LiquidOffice’s support for enterprise standards enables employees in multiple departments to connect with the relevant information that drives their company’s order and fulfillment processes. From the second an order is submitted online, LiquidOffice provides realtime visibility into inventory levels, and automatically brings together customer service personnel to perform secure credit checks, manufacturing employees to make shipping arrangements and accounting representatives to see that an invoice is generated. Transactions are tracked at all times with Cardiff’s comprehensive monitoring capabilities, halting processes if the customer cancels the order at any point before shipment. With LiquidOffice, businesses are able to lower order processing costs by raising operational efficiency, decrease sales order errors, accelerate transactions, increase customer satisfaction and better enforce distribution policies.


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